Location. The Palace, A Luxury Collection Hotel is centrally located in downtown San Francisco, Calif., at the intersection of Market and New Montgomery streets. Convenient BART system trains stop directly in front of the hotel. Hotel Features. In 1875, William Ralston's dream of opening a property that would surpass Europe's finest lodgings became reality. Today, the historic atrium-style Garden Court boasts a soaring stained-glass dome and Austrian-crystal chandeliers. The Garden Court hosts weekend Palace Jazz brunches and prepares à la carte lunches Monday through Saturday. Maxfield's Restaurant serves California cuisine while Kyo-ya Japanese restaurant prepares specialties such as Zen-inspired kaiseki dinners. Pied Piper Bar is the home of the famed Maxfield Parrish Pied Piper of Hamilton mural. The Palace Hotel offers 53,000 square feet of function space that includes three dramatically designed ballrooms. Events are also accommodated in 22 smaller rooms. A weekday business center offers full services. Complimentary wireless Internet access is available in public areas. A pool-view fitness facility was renovated in 2007 and features wood flooring and a complete range of workout equipment. The light-infused atrium pool features gleaming white tiles with blue accents. The spa houses a eucalyptus sauna and a spa tub. Beauty treatments are performed at a poolside cabana and two converted guestrooms function as spa treatment rooms.
Guestrooms. The hotel's 552 guestrooms boast 14-foot ceilings and mahogany furniture. Beds feature plush-top mattresses, luxury 300-thread-count Frette Italian linens and down duvets. High-speed Internet access is available for a fee. Flat-panel televisions are equipped with cable connections, while MP3 players, CD players and DVD players are available upon request. Bathrooms include pedestal sinks, massage showerheads, and terrycloth bathrobes. All rooms include refrigerators.
Expert Tip. Complimentary City Guides tours detail the hotel's role in contributing to San Francisco's colorful history. Tours begin in the lobby. Details are available at the front desk.
Property Amenities
24-hour front desk
Air-conditioned public areas
Audio-visual equipment
Ballroom(s)
Banquet facilities
Bar/lounge
Breakfast available (surcharge)
Business center
Business services
Coffee in lobby
Complimentary newspapers in lobby
Concierge desk
Conference room(s)
Currency exchange
Doorman/doorwoman
Dry cleaning service
Elevator/lift
Event catering
Exhibit space
Express check- in
Express check-out
Gift shops or newsstand
Health club
Internet access in public areas - high speed
Internet access - wireless
Massage - treatment room(s)
Medical assistance available
Meeting rooms (small groups)
Multilingual staff
Number of floors: 8
Number of rooms: 552
Parking (secure)
Parking (surcharge)
Parking (valet) $48/Day, SUVs $52
Porter/bellhop
Restaurant(s) in hotel
Room service (24 hours)
Sauna
Secretarial services
Security guard
Shoe shine
Shopping on site
Smoke-free property
Spa services on site
Spa tub
Swimming pool - indoor
Tour assistance
Translation services
Umbrella
Wedding services
Check-in time is 3 PM
Check-out time is Noon
Pet fee charged at hotel/condo
Pets accepted
Room Amenities
Air conditioning
Bathrobes
Bathroom scale
Bathroom telephone
Blackout drapes/curtains
Bottled water in room (complimentary)
Cable/satellite TV
Climate control
Clock radio
Complimentary newspaper (M-F)
Complimentary toiletries
Cribs (infant beds) available
Desk
Direct-dial phone
Electronic check-out
Extra towels/bedding
Hair dryer
Housekeeping
In-room safe
Internet access - high speed
Internet access - surcharge
Iron/ironing board
Makeup mirror
Massage - available in room
Multi-line phone
Non-smoking rooms
Pay movies
Premium bedding
Rollaway beds
Sewing kit
Shower/tub combination
Television - Cable service
Television - Satellite service
Voice mail
Wake-up calls
Window opens
Things to do
Boating nearby
Golf - driving range nearby
Golfing nearby
Pilates classes/instruction nearby
Running track/path nearby
Sailing nearby
Scooter/Moped Rentals nearby
Swimming on site
Yoga classes/instruction nearby
See this hotel on a map, get directions and more...
Activities & Points of interest
Trolley Cars: 1 block Financial District: 1 block Union Square: 3 blocks Moscone Center: 3 blocks San Francisco Museum of Modern Art: 3 blocks Metreon: 3 blocks Chinatown: 0.5 mile Theater District: 0.5 mile AT&T Park: 0.5 miles Transamerica Pyramid: 0.75 mile Coit Tower: 1.0 mile Lombard Street: 1.5 miles Fisherman's Wharf: 2.0 miles Alcatraz ferries: 2.0 miles
Guest reviews for this property: Palace Hotel - Luxury Collection
9.1out of 10 Based on 4
rating
This hotel is recommended by 3
travellers
Scores are based on a 1 (poor) to 10 (excellent) rating system
1-4 of 4
reviews
Guest rating
8.0
Posted on
23/06/2009
Hotel Service 8.0
Hotel Condition 8.0
Room Cleanliness 8.0
Room Comfort 8.0
Would recommend
Excellent location, close to bart station and only 2 blocks from union square. Tram stop outside. Rooms clean and decent size. Swimming pool was an added bonus.
Recommended byJfromDevon
Guest rating
8.0
Posted on
07/06/2009
Hotel Service 6.0
Hotel Condition 10.0
Room Cleanliness 8.0
Room Comfort 8.0
Interesting hotel
The hotel reception area is magnificent and the staff excellent from the concierges, reception to the bell boys. The bedroom we had was a superior with 2 queen beds. The beds and pillows could have been more comfortable. The soundproofing was poor as we could hear the bathromm in adjacent rooms.
Recommended byDfromSpain
Guest rating
10.0
Posted on
27/02/2009
Hotel Service 8.0
Hotel Condition 10.0
Room Cleanliness 10.0
Room Comfort 10.0
Great hotel - but extras expensive
Great room - bottle of water in room for 7$ is expensive and fridge was very noisy. Pool is nice but very shallow.
Recommended byDfromLondon
Guest rating
10.0
Posted on
09/09/2008
Hotel Service 10.0
Hotel Condition 10.0
Room Cleanliness 10.0
Room Comfort 10.0
Discreet elegance and luxury
We came out of Montgomery BART station and immediately saw the gilded doors of the hotel. We walked into an elegantly and luxuriously appointed hallway. My husband looked at me inquisitively and asked, "can we afford this?" In fact we could. The internet only promotional rate for this 5 star hotel was equivalent to that of other 4 star hotels. We were were bathed in luxury.
The service was personal without being invasive. The towels, bathrobes and carpets were thick and luxurious. The rooms were clean and well furnished if a bit on the small side. We were able to rent a Blackberry charger for free at the concierge desk. Our two kids aged 7 and 9 had a great time.
Recommended byKfromLondon
Reviews contained within this site are the subjective opinions of customers and not Hotels.com
1-4 of 4
reviews
* Prices shown are for the period of 10/07/2009 to 09/08/2009, excluding taxes and fees
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
1-4 of 4
reviews