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0871 200 0171
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9.0
out of 10
Based on 149 rating This hotel is recommended by 139
travellers
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Scores are based on a 1 (poor) to 10 (excellent) rating system
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1-10 of 149
reviews
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
Great Hotel. Entrance & lobby takes your breath away. Very oldtime & sophisticated. Rooms good size, clean, comfortable and very homely. Location isn't bad as close to cable cars. Quite a steep hike to hotel if you like to walk. If you are in to mountain climbing this is the place to stay! Only disadvantage with location is that there are few restaurants are shop in the near vicinity. Would recommend a stay here.
Recommended by Bryan from Donegal, Ireland
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
I stayed here only one night. I think, that this hotel is one with the most impressive view to the bay, bridges and downtown in SF. The room was clean and service exeptional!
Recommended by kati from Tallinn
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Hotel Service 10.0 |
Hotel Condition 4.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
The Fairmont as a facility is stately and wonderful but a few of the concierge staff members seemed disinterested, or downright rude,when they were asked to suggest area restaurants that might be just a cut below four-star level. Also,with their lofty room rates, it might be nice if they didn't gouge you on every amenity (e.g.use of the fitness center;e-mail access in their business center).Oh well,I guess only really high-end hotels like Holiday Inn can afford to do that. Having said all this, the pluses far outweigh the minuses and I'd probably go back. Not much incentive for them to change, I suppose, which is really too bad. This grand old hotel, and its guests, both deserve better.
Recommended by John from Nyack, NY
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Hotel Service 6.0 |
Hotel Condition 6.0 |
Room Cleanliness 6.0 |
Room Comfort 6.0 |
the conceiere (sp?) was horrible. we had to pry advice out of him and the advice that we did finally get was pathetic.
Recommended by Karen from Phoenix, AZ
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Superb. Breath taking lobby. Gracious staff. Gorgeous room.Try the hotel breakfast it is fabulous.Especially the omelette.Comfy beds.Good location. The only down side is that it is so good that you dont want to leave it to look at the sights.Almost cried with relief on locating the cafe down stairs after three weeks of bad coffee - it was a god send. The Tonga Bar was kitch in a good way.Hotel staff very helpful for tips in getting around.
Recommended by Fiona from Laidley Qld
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
The hotel was good but not as good as its reputation would suggest. The staff were pleasant and the doormen very helpful, but it is maybe best suited to older customers or business travellers. Definatly not for young people or children. Our bed was very comfortable, but the bathroom smelled slightly weird! The hotel is also located at one of the highest points in the city, with very steep hills on either side. Not suitable for the unfit or anyone who doesnt like climbing mountains!
Recommended by k from Scotland
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Hotel Service 8.0 |
Hotel Condition 6.0 |
Room Cleanliness 10.0 |
Room Comfort 8.0 |
Nothing special. I expect hotels to use some sort of fabric softener when cleaning the linens - towels were extremely rough (almost felt like starched). There are way better hotels in SF than Fairmont.
Recommended by Vedran from Baltimore, MD
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Having stayed somewhere else last time in San Fran, when we walked by the Fairmont we vowed to stay there the next time. The hotel was fantastic, located perfectly at the top of Knob Hill. Just a short walk to Union Square and a quick trolley ride to Fisherman's Wharf, the location is excellent. We stay in luxury hotels all over the world, and the Fairmont did not disappoint us. The service is outstanding.
Recommended by Alana from NY and London
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
The Fairmont was the most beautiful hotel my new bride and I had ever seen--much less stayed at. Everything was wonderful--comfortable, romantic, amazing views. We were fascinated by the history of the hotel and the remarkable renovations. We were treated like royalty, although we are young and never mentioned it was our honeymoon.
Recommended by Scott from Colorado Springs, CO
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Great location, beautiful views of the Bay, lovely big rooms. Would definitely recommend The Fairmont.
Recommended by J from Hampshire, UK
1-10 of 149
reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
0871 200 0171
07.00 HRS - 23.00 HRS GMT
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