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8.6
out of 10
Based on 25 rating This hotel is recommended by 19
travellers
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Scores are based on a 1 (poor) to 10 (excellent) rating system
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1-10 of 25
reviews|
Hotel Service 4.0 |
Hotel Condition 6.0 |
Room Cleanliness 6.0 |
Room Comfort 6.0 |
Hotel is classy and well located... many shopping opportunities in the area. Service at the hotel was okay, but seems like it's more of a turist attraction than servicing the staying guests. Rooms are average - superior room was NOT worth the pay!
Recommended bySfromCopenhagen
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
From the second you walk in to the fantastic lobby, the Waldorf lives up to its reputation. Our room wasn't ready when we arrived, but after a complimentary drink and a little more waiting we were upgraded to a suite. Bathroom looked small but the fittings were fine and I loved the washtand. We had a dressing room/sitting room the size of the bedroom which was wonderful Can't wait ti stay here again. The staff were helpful and made us feel special. Spend your monet on this wonderful hotel- it's worth it, to come back from wandering round NYC to such opulent surroundings.
Recommended byJfromNW England
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Beautiful hotel. Our room was very comfortable, clean and we always had plenty of hot water. Staff were very helpful, even gave us a brolly when it rained. The concierge was extremely helpful, he checked us in online and printed our airline tickets for our onward journey. Safety deposit area was staffed 24 hrs a day and was free. The lady working there that dealt with us was very nice to deal with and very helpful also. The only disappointment was our meal in the Bull and Bear..my meal was over cooked/dry, my husband's was lovely, but we were not charged for my meal or for 2 glasses of wine. I would have no hesitation in recommending this beautiful hotel and hope to return.
Recommended byJfromLimerick, Ireland
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
this hotel was just class we couldn't find a fault with any aspect of it from the doorman to the bell boy ,chambermaids receptionist they were all curteus and friendly nothing was a bother.the hotel was spotlessley clean if going back to new york this is the hotel we would definently stay in The location is spot on central for most attractions only a short cab drive away.
Recommended bykfromeire
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
Have stayed there before, and found rooms can be variable in quality. This time, had a corner room, which was very bright and comfortable. Staff very helpful.
Recommended bysfromUK
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 8.0 |
Room Comfort 10.0 |
Had a fantastic stay, everthing you imagined it would be like. Bed sheets turned for our arrival back before bed, room service very quick. Fantastic.... can not wait to go back again. Only negative was some of the bathroom fittings were broken.
Recommended bykfromCounty Durham
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Hotel Service 10.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 10.0 |
Stunning hotel in superb location. Hotel is so big that service at reception and concierge is often very slow because of massive queues. Eating and drinking in hotel is very expensive, but breakfasts are great. Bedrooms are very well appointed.
Recommended bySfromYork
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Famous hotel, lived up to its reputation. Location couldn't have been better for our first trip to New York. Wonderful lobby and public rooms - the Xmas decorations were beautiful. Staff friendly, helpful and professional. Our room overlooked Park Avenue and so was a little bit noisy - taxi horns and sirens, but hey, that's New York!
Recommended byJfromUK
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
We had booked a double twin. When we checked in it was not available. We were compensated with Breakfast each morning(which was Fab). The hotel staff were excellent. The decor was kept very well as this is an old Hotel but we felt in no way showed it's age in a bad way. The beds were extremely comfortable. The location was second to none. This Hotel is full of old world opulance and lived up to my every expectation. I would highly recomend this hotel and will only stay here when I return
Recommended byDfromTipperary Ireland
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Hotel Service 6.0 |
Hotel Condition 2.0 |
Room Cleanliness 6.0 |
Room Comfort 4.0 |
Well the service was poor, the rooms and bathrooms dated, the management slow to respond to complaints... and the beauty saloon is outsourced to a company that charges huge amounts of money for below average treatments.
Recommended byAfromLondon
1-10 of 25
reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
0871 200 0171
07.00 - 23.00 GMT
10p per minute
