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8.0
out of 10
Based on 39 rating This hotel is recommended by 31 travellers
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7.8 Hotel Service
8.0 Hotel Condition 8.4 Room Cleanliness 8.2 Room Comfort |
Scores are based on a 1 (poor) to 10 (excellent) rating system | |
1-
10
of 39 reviews
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
Very nice hotel. It was my 3rd stay there.
Recommended by Alex from Basingstoke
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Hotel Service 8.0 |
Hotel Condition 2.0 |
Room Cleanliness 8.0 |
Room Comfort 6.0 |
Very disappointed with the service at this hotel. It was a Saturday and they were busy but we were informed that there was parking and when we arrived after a long journey there was no parking left and we had to go to a parking station some distance away and I left some bags with my wife and I had to lug the rest from the parking station and neither my wife or myself were offered any assistance with this. A GOOD hotel maintains service in quiet and busy times. Overall attitdue by most staff indifferent as best.
Not recommended by K from Melbourne
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Hotel Service 6.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
The location was great and the hotel was lovely. The only things I would of liked in the room were towelling robes and a mini bar. There was a dvd in the room and you could hire a dvd but they were years old.
Recommended by J from london
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Excellent hotel right in the heart of the old town. Friendly staff, good food and comfortable surroundings. Very impressed.
Recommended by g from galway, ireland
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
We had a great stay. It is in the center of things. Cleanliness was good which is the main thing I look for in a hotel. There are a lot of places to get food near by. We will return if we go back to Edinburgh.
Recommended by D from Derbyshire / California
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Hotel Service 2.0 |
Hotel Condition 6.0 |
Room Cleanliness 8.0 |
Room Comfort 6.0 |
Plenty of restaurants within easy walking distance for both breakfast and dinner.
Recommended by Phillip from Peterborough
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Hotel Service 4.0 |
Hotel Condition 6.0 |
Room Cleanliness 8.0 |
Room Comfort 6.0 |
The actual hotel itself is very nice and in a great location, however the first night we were put in room 1018 which faces into the hotel. It had no air conditioning and you couldn't open the window. The room was like a sauna, we had one fan to cool us down. We requested another one but didn't get it. We spent one night in there and had to be moved - it was extremely uncomfortable. The staff moved us while we were out and the room we were moved to for the second night of our stay was very satisfactory. Overall we liked the hotel and it was in a great location.
Recommended by Vicki from Hove, England
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
marys queen close was very good
Recommended by carole from sutton coldfield
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 8.0 |
The hotel restaurent has the most amazing views of the castle, a great place for a romantic evening dinner. The food was fabulous too.
Recommended by Louise from Preston, uk
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Hotel Service 10.0 |
Hotel Condition 8.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
wrap up warm and take an umbrella!!
Recommended by Miss from England
1-
10
of 39 reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
800 547 6561
24 Hours
Toll Free