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8.6
out of 10
Based on 32 rating This hotel is recommended by 29
travellers
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Scores are based on a 1 (poor) to 10 (excellent) rating system
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1-10 of 32
reviews|
Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Hotel location is very good although reception area of the hotel is not too impressive. Think they are limited by space. Staff are all polite and helpful - it was no trouble to show us the room available at an optional upgrade which I would strongly recommend. Room a little bigger but the other add ons make it worth while - breakfast and also complimentary drinks and nibbles in the executive lounge (small, but a nice terrace if you are lucky enough to have sun). Beds and bedding comfortable and breakfast good. Would happily stay again.
Recommended byDfromHerts
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Hotel Service 8.0 |
Hotel Condition 6.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
this may seem like a sophisticated hotel but just be aware that although people may look respectable it doesn't meant they are. After arriving and settling in the bar to do some work, I had my handbag stolen literally from under my nose. The hotel were quick to react once I realised it had gone although the police never actually arrived on the scene. Just make sure you're very aware of people around you at all times.
Recommended bysfrom
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
My wife and myself stayed at the Park Plaza with our two daughters for an Easter holiday break. We had a fabulous time and would recommend this hotel to anyone! the reception staff were courteous and friendly, and we were offered a room upgrade on arrival for a very reasonable cost. The room was comfortable and clean, with excellent coffee maker and TV channel and film choice. Location was excellent, right beside underground and short walk to Big Ben etc. In all, FANTASTIC!!!
Recommended byDfromBelfast
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Great location, good quality hotel, I would recommend this hotel for a stay in London.
Recommended byCfromIreland
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Basically it was great, the only slight issue was the room was quite hot, aircon didnt cool it down and no windows open 'cause they were a wall. But wow it was amazing best hotel ive been in.
Recommended byJfromCheltenham
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Hotel Service 8.0 |
Hotel Condition 6.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
To my delight the room was effectively divided in two by the bathroom and kitchenette. This meant that we could separate the snorer (my mother) from the the non-snorers (myself and my sister). This resulted in us having a wonderful stay and a sound nights sleep.
Recommended byLfrom
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Hotel Service 10.0 |
Hotel Condition 4.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
The location is brilliant, the rooms are ideal - we converted the sitting room to a bedroom for our son and the kitchenette was really handy. There's a TV in both the bedroom part and the sitting room. The reception staff were helpful and polite. HOWEVER, we dined in the Hotel on Valentine's night and it was a disaster. We were given a choice of 2 set menus at the time we booked so we had narrowed down our main course choice to just 2 items before going to the dining room - it was 50 minutes later before our order was taken and 75 minutes before we got food! The ambience in the dining room was lovely and it was evident that most diners were there for a romantic dinner together. It was distressing to watch everyone's good mood deteriorate as the night progressed - eventually at least 6 couples got up and left - without eating - others left immediately after main course - and a few after the starter! We were told the food had been pre-cooked (!!) so they weren't even cooking the food during the long delay. It was evident that the dining room staff were highly disorganised and that the kitchen staff were nasty and unhelpful to the dining room staff. A complete shambles. The place is crying out for an effective manager. It's also worth noting that Internet Access was available from the room for £5 a day - but it, along with access to paid films, went out of action on the Saturday and still had not been restored by Sunday night.
Recommended bybfromIreland
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Hotel Service 10.0 |
Hotel Condition 8.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
I was looking for a hotel close to Waterloo Station and stumbled across the Park Plaza. Although being a bit hesitant at first due to the price, I went ahead and was not disappointed. The initial impression when seeing the reception was that of a clean, modern designed hotel. We were upgraded to a junior suite which was fantastic. The room was more than ample with a large lounge complete with sofa, armchair, small kitchen area and tv. The bedroom had a large waredrobe and another tv. The modern bathroom had a large walk in shower and bath. Nice little touches like a glass sliding door for the bathroom, umbrellas, slippers etc... all impressed and made our stay very comfortable. Will be returning and have already recommended this hotel to friends.
Recommended byRfromLondon
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
stayed here for a weekend over valentines weekend with my boyfriend and we absolutely loved it. The staff are so helpful and customer focused. The studio room we had was absolutly perfect, the only think i would change would be the view we had, but that can't be helped. Would recomend this to anyone and everyone. Can't wait to go back
Recommended bySfromDoncaster
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Hotel Service 8.0 |
Hotel Condition 4.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
I thought the hotel itself was good, the rooms were really nice and very clean, the only negative comment I have is I did think the guest areas i.e. restaurant/breakfast/bar area is far to small for how many guests the hotel accomodates and not enough staff in these areas, this caused not very good service. In saying all this I would stay at this hotel again it is very central for all site seeing.
Recommended byNfromBrighton Sussex
1-10 of 32
reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
0871 200 0171
07.00 - 23.00 GMT
10p per minute
