Book online or call:
0871 200 0171
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8.6
out of 10
Based on 60 rating This hotel is recommended by 57
travellers
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8.4
Hotel Service
8.6 Hotel Condition 8.8 Room Cleanliness 8.4 Room Comfort |
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Scores are based on a 1 (poor) to 10 (excellent) rating system
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1-10 of 60
reviews
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 8.0 |
We stayed at this hotel before and after a cruise, and I would have to say I was impressed by the breakfast included with the room in addition to the down to earth staff.
Recommended by Jo Ann from Orange, CA
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Upgrdaded to a newly refurbished room well worth it. Beautifully decorated room. Very large comfortable bed. TV in the bathroom. Also excellent location 2 mins walk to Embankment tube station. Highly recommend.
Recommended by Alison from
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
We thoroughly enjoyed our stay in this hotel - 4 days in June and this will be my first choice of hotel the next time I am in London. The location is excellent and is extremely handy for the London Eye, Westminster, Buck House and boat trips to name but a few. The staff are very friendly and helpful. We had a minor hiccup with our rooms not being ready on arrival but this was dealt with quickly and easily. The food was very good and all of the staff we dealt with from the moment we arrived until we left couldn't have been more helpful. We were in one of the recently upgraded rooms and it was excellent, my only quibble is the lack of daylight coming into that particular room. If, like me, you like to see whether it's night or day then ask for a room that doesn't face the 'inside'. This was an excellent deal with Expedia and very good value for money. I can't wait to go back.
Recommended by Veronica from Livingston
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Hotel Service 2.0 |
Hotel Condition 2.0 |
Room Cleanliness 4.0 |
Room Comfort 2.0 |
This has to be one of the worst hotels I have ever stayed in. Initially we were put in a room just slightly larger than the double bed. Paint peeling from the walls in the bathroom and the air conditioning didn't work. After being moved to a different which was admittedly larger we thought all was going to go well. That was until 0745 the next morning when the loud banging started. After talking to reception I was told that this was renovation work which was taking place. This happened every morning of our trip including Sunday. We also left the do not disturb sign displayed but house keeping still came in and tidied the room. On checkout our bill was also inaccurate. For what is supposed to be an upmarket hotel it was a huge letdown!!
Recommended by Martin from Scotland
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Nearest underground is 'Embankment' a 2 minute walk away. Trafalgar Square is about a 5 minute walk.
Recommended by PAMELA from GLASGOW
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
You feel "at home" there
Recommended by Greg from Sunshine Coast
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
A warm & friendly welcome bode well for our stay. We were impressed with the room. It was an inner room with no view, but that didn't bother us. The hotel was clean and the staff helpful. It's well situated for the tube & convienient for London's theatreland & restaurants. Great value for money & we look forward to staying there again.
Recommended by Joe from Poole, Dorset
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Don't be afraid to ask for directions. The Hotel staff was always helpful to make sure we knew the directions, whether we were walking or traveling by public transportation.
Recommended by Celia/James from Calera, AL
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Hotel Service 2.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
The room allocated on the 8th floor was too hot and the Aircon was incapable of colling sufficiently to make it comfortable for a good nights sleep.
Recommended by Stephen from Essex.
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
You cannot beat this location. Very close to EVERYTHING!!!!
Recommended by Caroline from Dallas, TX
1-10 of 60
reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
0871 200 0171
07.00 HRS - 23.00 HRS GMT
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