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8.7
out of 10
Based on 23 rating This hotel is recommended by 19
travellers
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Scores are based on a 1 (poor) to 10 (excellent) rating system
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1-10 of 23
reviews|
Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
This hotel was ideally located close to Hyde park - I was doing the moonwalk that evening & wanted somewhere as close as possible. On checking in we were upgraded to a suite which had everything we could want & a brilliant view.Even though we were on the 14th floor,we never had to wait longer than a few seconds for the lift to arrive. Just a pity we were out for most of the night,but appreciated the very comfortable bed on my return! we would definitely stay here again.
Recommended bySfromNorfolk
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
My room on the eleventh floor had been fairly recently refurbished and looked god, with excellent fittings. Worth asking for a room on a higher floor as I had a great view of Hyde Park and across to the city. Room was well-equipped and comfortable.
Recommended byAfromManchester
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
very well located hotel and easy to get to. Staff are very nice and friendly. I would very much recommend it as it is great value for money
Recommended byHfromBelgium
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
A large hotel with an intimate feel. Was very pleased with service and facilities. Would definitely go back.
Recommended byEfromDurham
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Hotel Service 10.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
excellent staff in good location
Recommended bygfromwales
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Hotel Service 6.0 |
Hotel Condition 2.0 |
Room Cleanliness 8.0 |
Room Comfort 6.0 |
I was not impressed at all. The hotel staff who served us was rude and unfriendly and the parking was ridiculously expensive at £35 a night, although we found parking nearby which meant we didn't have to pay a silly price for just leaving our car in the car park! The room was supposed to be a deluxe superior room with a city view, but it was nothing special at all. The room was much tinier than expected and the bathroom was even tinier. Overall, did not have a pleasant stay and felt I was just totally ripped off! I read all the nice reviews about it here and got to the hotel and had a completely different experience. Would't go back again.
Recommended byWfromLondon
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Hotel Service 8.0 |
Hotel Condition 10.0 |
Room Cleanliness 10.0 |
Room Comfort 10.0 |
Good foyer, helpful receptionist, lovely room, warm towels,nice bar easy check out and close to tube. I have used several booking companies but that was the best hotel for the money by far.
Recommended byIfromsuffolk
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Hotel Service 4.0 |
Hotel Condition 6.0 |
Room Cleanliness 4.0 |
Room Comfort 8.0 |
It was my girlfriends birthday and I decided to surprise her with a night away in London and decided to opt for the Royal Lancaster Hotel. The room type I chose was a superior double room with view between 13 - 17th Floor. All I received a basic room that was on a par with Holiday Inn, cheap and cheerful and astonishingly, on the third floor! The view was of the car park. I complained and was given the same room but on the 14th floor, with a better view, but not by much. The double bed were two singles ajoined and was uncomfortable to say the least, to sleep in. I appreciate that you won't always get what is pictured and that it is a guide, however I due feel duped and misled. Hidden Charges I was very surprised (again) to see that I would be charged £35 overnight parking, something that wasn't mentioned when booking. Furthermore, using the wireless internet was £17 for 24 hours, other hotels I've stayed in offer this useful service for free. My girlfriend and I had a lovely time in London, just slightly let down by this hotel.
Recommended bypfromWiltshire
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 8.0 |
Room Comfort 8.0 |
really enjoyed my one night stay here- staff were helpful. not amazing value for money but considering you are in a prime London location - it's great! definitely will come back!
Recommended byTfromLondon
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Hotel Service 8.0 |
Hotel Condition 8.0 |
Room Cleanliness 10.0 |
Room Comfort 8.0 |
Very pleasant hotel, well equipped but with a conference facility you'd think they might have intelligent Internet. Nope. Wifi on a few top floors, other rooms have pug-in Internet that was expensive and charged for each person. Since we were both doing business, this was a pain. The business center charges by the hour and has only one laptop connection -- Otherwise the hotel was fine, but this made our stay a challenge with the work we had to get done. Otherwise fine hotel.
Recommended byTfromPaterson, NJ
1-10 of 23
reviews
All rates are per double room per night and exclude taxes and fees. They are subject to availability.
Book online or call
0871 200 0171
07.00 - 23.00 GMT
10p per minute
